Resort Services

All-Inclusive Guest Services at Hacienda Tres Ríos Resort

To ensure that our guests have a perfect stay and enjoy their vacation fully, all of the services below are included in the price of the room.

ALL-INCLUSIVE ENDLESS LUXURY™ PLAN

  • Luxurious hotel accommodations as specified
  • Check-in time: 3:00 p.m. / Check-out time: 12:00 p.m.
  • Unlimited meals and snacks at all of our bars & restaurants
  • Premium, domestic, and imported alcoholic beverages at all of our bars & restaurants
  • Wireless Internet access is complimentary (In-room and public areas)
  • Pillows menu
  • Minibar,  restocked daily
  • 24-hour room service
  • Exit Lounge – private relaxation area to wait for airport pick-up
  • Video library
  • Full-service concierge
  • Evening entertainment
  • Kids’ Club
  • Private white sand beach on the Caribbean Sea
  • Two swimming pools
  • Full-service gym and fitness center with state-of-the-art equipment
  • Yoga classes
  • Cooking classes
  • Spinning classes
  • 30 minute massage at our Spa Ya’ax Ché
  • Sauna, steam room, and Jacuzzi at our Luxury Playa Del Carmen spa
  • Service tips and taxes included
  • Exclusive access to our 150-acre Tres Ríos Nature Park
  • Daily activities for kids, teens, and adults
  • Swim, snorkel, & kayak in park rivers and cenotes (snorkel gear included)
  • Bike tours
  • SenseAdventure tour
  • Botanical garden and nursery tour
  • Adult-only pool

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EXCLUSIVE NATURE PARK TOURS & ACTIVITIES

COATI TOUR: Explore Cenote Aguila.  This tour accommodates beginner activity levels and includes a visit to our botanical garden and nursery.

TIGRILLO TOUR: Explore Cenote Aguila.  This tour accommodates intermediate activity levels and includes a visit to our botanical garden and nursery.  Afterwards, kayak across the Jungle River (Rio Selva).

JAGUAR TOUR: Visit our botanical garden and nursery.  This advanced level activity continues by kayaking along the Jungle River (Rio Selva) and concludes with snorkeling in the spectacular Cenote Tortuga.

AQUA RELAX: Simply enjoy a relaxing and refreshing day beside the park’s rivers and cenotes.  Bring your swimsuit; we’ll take care of the rest.

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OTHER RESORT ACTIVITIES

COCKTAIL LESSONS: Master the art of making our delightful cocktails using the recipes and techniques of our skilled bartenders.  Then you can prepare our exotic drinks at home.

TEQUILA TASTINGS: Discover the aromas and flavors of premium tequila in this class where you will learn to savor this golden gift and be transformed into a tequila connoisseur.

TOWEL DECORATIONS: Watch our creative, friendly housekeepers, and discover how they form true-to-life animals, flowers, and other decorations from towels!

COCINA NATURA: Be awed as you watch our chef prepare authentic, delicious cuisine using natural ingredients and special techniques that make the food look almost too pretty to eat.

SUSHI LESSONS: Learn practical tips and valuable secrets of sushi preparation as you discover the unique flavors and essences of various types of fish and seafood.

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OTHER AVAILABLE RESORT SERVICES*

  • A la carte dining by moonlight with personalized white glove service
  • Multifunctional ballroom with 500-person capacity
  • Scuba diving and snorkeling tours along the coral reef
  • Nearby golf course
  • Private jet rental
  • Nearby yacht rental and fishing tours
  • Nearby horseback riding
  • Gift shop
  • ATM
  • Travel agency
  • Car rental
  • Laundry and dry-cleaning services
  • Long distance calls
  • 24-hour taxi service
  • 24-hour medical care (on call)
  • Babysitting service
  • In-room spa services
  • In-room aromatherapy menu
  • In-room Jacuzzi preparation

* Additional fees apply.