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Home > Riviera Maya All Inclusive | Resort Services

Riviera Maya All Inclusive | Resort Services

To ensure that our guests have a perfect stay and enjoy their vacation fully, all of the services below are included in the price of the room.

  • Luxurious hotel accommodations as specified
  • Check-in time: 3:00 p.m. / Check-out time: 11:00 a.m.
  • Unlimited meals and snacks at all of our bars & restaurants
  • Premium, domestic, and imported alcoholic beverages at all of our bars & restaurants
  • Private beach access
  • Pillow menu
  • Minibar, restocked daily
  • 24-hour room service
  • Exit Lounge private relaxation area to wait for airport pick-up
  • Video library
  • Full-service concierge
  • Evening entertainment
  • Kids Club
  • Private beach
  • Two swimming pools
  • Full-service fitness center with state-of-the-art equipment
  • Yoga, pilates, zumba, and meditation classes
  • Cooking classes
  • Service tips and taxes included
  • Daily activities for kids, teens, and adults
  • Adult-only pool


Snorkeling Tour: The group tour begins with swimming and snorkeling in the Cenote Aguila where guests then follow the natural course of the Rio Selva to the ocean.
Kayak Tour: Navigate our Rio Selva (Jungle River) in a kayak from Cenote Aguila to the Caribbean Sea. Return to the cenote and snorkel.
Bike Tour: Take an exhilarating mountain bike ride along bike paths through the nature park.
Sense Adventure: Take a guided exploration of select areas in the nature park while blindfolded to heighten your other senses.
Segway Tour: See the nature park, nursery and beach on this two-wheeled self-balancing battery-powered electric vehicle. (27 USD per person)


Cocktail Lessons: Master the art of making our delightful cocktails using the recipes and techniques of our skilled bartenders. Then you can prepare our exotic drinks at home.
Tequila Tastings: Discover the aromas and flavors of premium tequila in this class where you will learn to savor this golden gift and be transformed into a tequila connoisseur.
Towel Decorations: Watch our creative, friendly housekeepers, and discover how they form true-to-life animals, flowers, and other decorations from towels!
Cocina Natura: Be awed as you watch our chef prepare authentic, delicious cuisine using natural ingredients and special techniques that make the food look almost too pretty to eat.
Sushi Lessons: Learn practical tips and valuable secrets of sushi preparation as you discover the unique flavors and essences of various types of fish and seafood.


  • A la carte dining by moonlight with personalized white glove service
  • Multifunctional ballroom with 500-person capacity
  • Scuba diving and snorkeling tours along the coral reef
  • Nearby golf course
  • Private jet rental
  • Nearby yacht rental and fishing tours
  • Nearby horseback riding
  • Gift shop
  • ATM
  • WIFI

* Additional fees apply.

  • Travel agency
  • Car rental
  • Laundry and dry-cleaning services
  • Long distance calls
  • 24-hour taxi service
  • 24-hour medical care (on call)
  • Babysitting service
  • In-room spa services
  • In-room aromatherapy menu
  • In-room Jacuzzi preparation
  • One way or round trip airport transportation
  • Temazcal


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