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Best Rate Guaranteed on your Rivera Maya All Inclusive Vacation

Best Rate Guarantee

Our Best Price Guarantee ensures the greatest rates for Hacienda Tres Ríos at  There is no need to spend any of your valuable time researching other travel websites for a better deal.  With our Best Rate Guarantee, it is not possible to find a lower rate on the internet.  In the unlikely event you are able to find hotel accommodations at Hacienda Tres Ríos online for the same dates but at a lower price within 24 hours of your reservation with Hacienda Tres Ríos, we will refund the difference.  Simply contact us within 24 hours of scheduling your reservation, and provide the following information:

  • Booking confirmation number
  • Name
  • Email address
  • Telephone number with area code
  • Dates of purchase
  • Room type
  • Check-in and check-out dates
  • Quoted rate
  • Complete website address (URL) where you found the lower rate for the same dates and the type of accommodations you reserved with
  • Provide a printout or email a screen shot of the website page which shows the lower rate.

Responses to claims will be provided within 24 hours. For complete details, please read the Best Rate Guarantee Terms and Conditions as outlined below.

Best Rate Guarantee Terms and Conditions:

The Best Rate Guarantee is available to any customer who makes a qualifying reservation on the Hacienda Tres Rios website:

If you find a lower rate for the same hotel accommodations, equivalent room type, and the same check-in and check-out dates on any other website within 24 hours of making your confirmed reservation at, Hacienda Tres Ríos will refund the difference.

Refund of the difference will be made to the credit card used to book your reservation and will appear on your statement within 7 to 10 business days, after verification of the lower online rate.

The Best Rate Guarantee applies nightly room rates only.  Promotional packages, deals, or bundles that may include additional amenities such as parking or entertainment, are not eligible.

Hacienda Tres Ríos reserves the right to deny any claims which cannot be verified or for which complete information is not provided.  Hacienda Tres Ríos will not be liable for the payment of refunds under the Best Rate Guarantee for rates which were published in error on, or as a result of printing, typographical, administrative, or technological errors on materials showing the Hacienda Tres Ríos rate. These Best Rate Guarantee Terms and Conditions include and incorporate the standard Hacienda Tres Ríos Terms and Conditions and constitute the entire understanding between you and Hacienda Tres Ríos as related to your vacation reservation.

Void where prohibited by law.  Hacienda Tres Ríos reserves the right to modify or cancel the Best Rate Guarantee at any time, without prior notice.  Any modifications to the Best Rate Guarantee Terms and Conditions will be effective immediately upon publication on the website.  Cancellation of the Best Rate Guarantee will be effective upon its removal from the website.


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