US & Canada Reservations Toll Free 1 800 494 9173
Other Countries +52 998 287 4115

Home > About Us > Contact Us

Playa Del Carmen All Inclusive Resort | Contact Us

Contact Us

We are at your service!

Please feel free to contact us at anytime, for anything.


For Reservations Hacienda Tres Ríos Hotel

Toll Free 1.800.494.9173 USA
Toll Free 01 800.262.9268 Mexico
Phone +52 9982.87.4115

*EXTENDED HOURS: Monday – Friday 8am – 6pm, Saturday 9am-1pm

*Book Online 24/7

E-mail Us


RCI Members Toll-Free

Toll Free 1.800.409.1972 USA
Toll Free 01.800.681.9559 Mexico

Members Club Sunset at Hacienda Tres Ríos

Toll Free 1.866.760.1842 USA and Canada
Toll Free 01.800.896.1243 Mexico

Phone 52+ (998) 881.8750


Residence Club

Toll Free 1.866.760.1842 USA
Toll Free 01.800.896.1243 Mexico


Groups & Weddings

For Quotes
Toll Free 1.866.962.1233 USA
Phone 52.984.877.2456

For Reservations
Toll Free 1.866.962.1233 USA
Toll Free 01.800.838.4843 Mexico
Other countries 52.998.881.8750  

Weddings: Quote Request
Groups: Request for Proposal


The Endless Luxury All-Inclusive Plan at Hacienda Tres Ríos combines warm hospitality and luxurious room accommodations, exclusive use of the Tres Ríos Nature Park, and an incredible gastronomic experience.  Hacienda Tres Ríos features a great variety of restaurants and bars, including a pâtisserie, an original pizzeria  and a Martini and Tea-time Terrace. We also feature an exclusive Exit Lounge that offers a private area for guests to enjoy while awaiting airport transportation.

Online Privacy Policy

Hacienda Tres Ríos

Carretera Cancun-Tulum Km. 54
Playa del Carmen, Quintana Roo, México 77760

Contact Us for Reservations

Subject *
Full Name *
E-mail *
Phone Number *
Message *


Subscribe to specials
Subscribe to our newsletter and get exclusive deals you wont find anywhere else straight to your inbox!